Frequently Asked Questions
1. Do you offer free estimates?
Yes, we provide free, no-obligation quotes for all repairs. Customers can send photos of the damage or visit us for an assessment.
2. Can I choose my own insurance repairer?
Yes — it is your legal right to choose your own repairer for insurance work.
3. Do you carry out insurance repairs?
Yes, we undertake insurance repairs and work with customers throughout the claims process to make everything as smooth as possible.
4. Can you help with the insurance claims process?
Yes, our team is happy to guide customers through the repair and insurance process, making the experience as straightforward and stress-free as possible.
5. What types of repairs do you offer?
We specialise in bodyshop repairs, paintless dent removal (PDR), minor dent repairs, cosmetic bodywork repairs, lease return repairs, and retail vehicle repairs.
6. How long will my repair take?
Repair times vary depending on the damage, but we always aim to complete repairs efficiently while maintaining the highest quality standards.
7. Do you offer mobile dent repairs?
Yes, we offer a mobile repair service for suitable dent and cosmetic repairs where possible.
8. Will the repaired area match my vehicle’s paintwork?
Absolutely. We use professional colour-matching systems and high-quality materials to ensure a seamless finish.
9. Can you repair lease return damage before I hand my car back?
Yes, we regularly carry out end-of-lease and lease return repairs to help customers avoid expensive dealership charges.
10. Where are you located?
Our workshop and office addresses are listed on the Contact page, and our team will be happy to assist with directions or booking enquiries.
Guide on sending photos and videos
About Marlow Dents & Bodywork
At Marlow Dents & Bodywork, our aim is to provide a professional, reliable, and stress-free repair service from start to finish. We understand that vehicle damage and insurance claims can be frustrating, which is why we focus on making the process as simple and straightforward as possible for every customer.
From minor dents and cosmetic damage to insurance and bodyshop repairs, we take pride in delivering high-quality workmanship, honest advice, and excellent customer service throughout every stage of the repair process.
Customer satisfaction is at the heart of everything we do. Our goal is to provide repairs completed to a high standard, clear communication throughout, and a smooth experience that customers can trust and rely on.